Wyndham Halcyon Retreat’s luxury hotel, Château de la Cazine, has achieved a 4 TripAdvisor® Certificate of Excellence award across 4 successive years, based on guest reviews on the world’s largest travel site.
The award celebrates excellence in hospitality and is given only to establishments that consistently achieve great traveler reviews on TripAdvisor®. Winners of the certificate include hotels, restaurants and attractions located globally that have continually delivered a superior customer experience.
Château de la Cazine has won the award for every operational year since it was opened back in 2012. To qualify for the award, a business must maintain an overall TripAdvisor® bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor® for at least 12 months.
Robin Barrasford, Director of Wyndham Halcyon Retreat, comments: "To have been given the certificate for the 4th year running is a result of hard work by all the Château staff and the new restaurant team. It’s obviously fantastic news as it comes directly from guests, whether they have just come in for a meal or they have stayed with us for a few days. Each review counts and we are always trying to improve the experience."